Returns & Exchanges
At Neptune Blanket, we want you to experience the perfect night's sleep; if you are not completely satisfied with your purchase, we offer a 30-day return window for all unused items in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to start the process and receive a return authorization.
Pack Your Items
Carefully place the blanket and any accessories back into their original protective bag and shipping box to ensure safe transit.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing